Rio Grande customer service
It has been quiet on the gaming front recently, but I just wanted to highlight some great customer service from Rio Grande.
I recently bought Louis XIV, but on opening it, cound not find one of the character board tiles. I emailed the main address for Rio Grande and was happy to get a reply from none other than Jay Tummelson. He quickly put a replacement in an airmail evelope and I got it yesterday. I am really impressed. I could not expect that with such a cheap product.